Fix Smart Home Issues Fast with a Remote Monitoring Service

Your smart home is your haven of rest, comfort, and entertainment. There’s a lot of technology that goes into it though - from your home theater and multi-room audio system to your smart lighting and security system. How do you keep everything operating at peak efficiency? And what happens when there’s a problem?

Sunbelt Technology in Atlanta, GA uses a revolutionary management and support platform called OvrC. OvrC is a remote monitoring service that we use to troubleshoot devices on the network – even before our clients notice a problem. If any of your smart home systems is malfunctioning or underperforming, we can usually resolve the issue quickly and proactively. Read more to discover the benefits of OvrC for your smart home.

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Fast and Full-Scale Support

Smart home systems aren’t smart enough to repair themselves. As technologies change and improve, your systems require updates and maintenance to ensure they perform at maximum efficiency. If not, you’ll start to notice problems that make your home less than smart. Instead of waiting for a problem to happen, why not choose a better route?

Stay ahead of the curve with a remote monitoring support plan. Sunbelt Technology can access your smart home systems from a remote location, detect any anomalies, and even repair them remotely. Because all your smart home systems connect to the mainframe, we can log into the system and perform troubleshooting, repairs, and maintenance. Most of the time, we can make the repair on the spot!

The same is true for firmware updates. It’s so much easier and faster to do an update from our offices. Our specialists will perform technology updates without stepping foot on your property.

Proactive Solutions

One of the most impressive benefits of remote monitoring is its alert feature. For instance, you may notice a small buffering problem while watching a movie, but it goes away quickly. Perhaps your security cameras are triggering false alerts from tree branches blowing or an animal running across the yard. Most homeowners would think nothing of these small irritations.

However, they could stem from a bigger issue. Usually, we can identify the issue before you even notice it. When we do, we then take the necessary steps to fix the problem before it gets worse. Without remote monitoring, the annoying glitch could go undetected for weeks, creating a bigger and more costly problem down the road.

Remote Monitoring from A to Z

The OvrC remoting monitoring service we use will work for anything connected to your smart home system. Having problems with your lighting control system? Perhaps your multi-room audio system is experiencing lag. Is your touchpad having problems? We can take a look remotely and troubleshoot the issues. Plus, your data will always remain private. OvrC is a robust platform that makes smart home repair, maintenance, and updates incredibly convenient and seamless.

Want to learn all about our remote monitoring plans? Explore our service plans here or call us at (404) 236-0007. You can also fill out our online contact form to request a consultation. We look forward to hearing from you.