Builders: Bring Peace of Mind to Clients with Smart Home Support

Changing consumer trends and increasing demand for smart home technology are transforming the real estate market on a global scale. Today’s homeowners are looking for whole-home audio, premier home automation systems, and newly installed security systems in Brookhaven, GA, and beyond.

As a result, smart home integrators are becoming an integral partner for homebuilders. Integrators like Sunbelt Technology understand the prewiring and network requirements of robust home automation systems and are certified installers of industry-leading smart home technologies.

As with all technology, home automation systems require regular maintenance to ensure every connected device and system operates as it should. When you partner with our integration firm on your new builds, you can ensure your customers that they’ll have an experienced tech team on call and monitoring the health and performance of their technology around the clock. Read on to learn about our service plans and how they allow us to provide homeowners with a healthy, happy smart home.

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System Maintenance and Service Plans

Silver Plan

Our first-tier plan, or Silver plan, offers homeowners a text and email support line, one firmware update, priority onsite service at $125 per hour, and various equipment discounts.

Gold Plan

Our second-tier plan, or Gold plan, includes our cloud-based remote management and monitoring service. This monitoring system enables our technicians to remotely troubleshoot devices on the home network, from whole-home audio system glitches to vital home security disruption.

This system also enables us to spot malfunctioning devices and solve issues, sometimes before the homeowner even knows there's a problem. We can view a network’s connectivity and upload and download speeds, as well as status updates.

At the same time, homeowners’ data stays private and protected. We can’t view how devices are used, including computers and televisions.

A VIP support line and service calls are also included, with an onsite support cost of $100 per hour. Homeowners also receive two firmware updates and various equipment discounts.

Platinum Plan

A step up from the Gold plan, the Premium plan also offers our remote management and monitoring service, a VIP support line and service calls, an onsite support cost of $100 per hour, and various equipment discounts. Additionally, homeowners receive additional hours of service call time and three firmware updates.

Diamond Plan

Our Diamond plan is our highest-tier plan. This plan offers everything the Gold plan does, but it also increases the hours of service call time available, decreases onsite support to $90 an hour, and provides four firmware updates. Homeowners also receive various equipment discounts at higher rates than the lower-tier plans.

At Sunbelt Technology, we design and install home automation solutions that enhance homeowners’ daily lives and help builders create their clients’ dream homes. Then, we provide the support and services needed to maintain these systems long into the future. To learn more about partnering with us on your projects or to discuss our service plans, contact our team here or send us a message in the chat box below!